Hypur Consumer Preference Survey Results

Q1: How often are you purchasing any form of state legalized cannabis products? (for medical or recreational use)

Daily 12.50%
Weekly 41.00%
Monthly 31.00%
Rarely 15.50%

Q2: Do you live in a ‘medical-only’ or ‘recreational use’ cannabis legalized state?

Medical-only use 47.00%
Recreational use 43.50%
Unsure 9.50%

Q3: Based on the dispensaries payment acceptance types you make purchases at, how do you normally pay?

Cash 70.50%
Visa/MC debit or credit card 26.50%
Electronically from my bank account with a mobile app solution like ‘Hypur’ or ‘CanPay’ 3.00%
Other 0.00%

Q4: How would you PREFER to pay for your state legalized cannabis products?

Cash 55.00%
Visa/MC debit or credit card 37.00%
Electronically from my bank account with a mobile app solution like ‘Hypur’ or ‘CanPay 8.00%
Other 0.00%

Q5: If cash is your preferred form of payment for your dispensary purchases, WHY do you prefer paying cash? (can choose multiple answers)

Only option available at the location(s) I usually buy from 24.24%
I bring cash with me to avoid having to pay a convenience fee on other payments options in-store 33.00%
Don’t want anyone to know about my purchase 15.82%
Don’t want a dispensary name showing up on my bank or credit card statement 11.78%
Prefer use cash on all my retail purchases (not just cannabis) 12.79%
Other 2.36%

Q6: How do you usually obtain your cash for your cash purchases?

I usually bring in cash on me for my purchases to avoid the in-store ATM fee 73.00%
I usually use an in-store ATM and don’t mind paying the ATM fee 8.50%
I usually get money out of an ATM that’s not located inside the dispensary 13.50%
Other 5.00%

Q7: If in-store electronic payment options require you to pay a convenience fee on your purchase, how does that make you feel about the convenience fee?

Don’t think it’s right 38.00%
Very frustrating 18.50%
Somewhat frustrating 25.00%
Doesn’t bother me 11.50%
Happy to pay it 6.00%
Other 1.00%

Q8: If I had a choice of buying from a dispensary that only offers payment options with a convenience fee versus no convenience fees:

I would choose the NO convenience fee dispensary 69.50%
I would choose the convenience fee dispensary 15.50%
It would not impact my decision of what dispensary I choose 13.50%
Other 1.50%

Q9: If the only 2 payment options available were cash or a Visa/Mastercard debit or credit card, which would you prefer using:

Cash 65.00%
Visa/MC debit or credit card 35.00%

Q10: If your dispensary offered an alternative way to pay by transferring funds directly from your bank account to the dispensary via a mobile app-based solution, would you:

Still pay in cash 71.00%
Sign up to pay electronically from my bank account with the mobile app-based solution 28.00%
Other 1.00%

Q11: If it was a requirement to give your full social security # (to help verify your identity) to sign up for an electronic ACH solution like Hypur or CanPay, would you complete the sign up process?

Yes 19.50%
No 43.00%
Unsure, need more information 37.50%
Other 0.00%

Q12: If it was a requirement to only give the last 4 digits of your social security # to sign up for an electronic ACH solution without giving your entire SSN, would you complete the sign up process?

Yes 37.00%
No 27.00%
Unsure, need more info 36.00%
Other 0.00%

Q13: If a dispensary had these 3 payment options, which would you choose?

[No convenience fee] Cash that you bring on you into the dispensary 71.50%
[No convenience fee} Electronic mobile app ACH solution like Hypur or CanPay 23.00%
[$3-$5 Convenience Fee] In-store ATM 5.50%

Q14: If a dispensary had these 3 payment options, which would you choose?

[No convenience fee] Cash that you bring on you into the dispensary 86.50%
[$3 Convenience fee] Visa/MC debit or credit card 9.00%
[$3-$5 Convenience Fee] In-store ATM 4.50%

Q15: If a dispensary had these 3 payment options, which would you choose?

[No convenience fee] Cash that you bring on you into the dispensary 65.50%
[No convenience fee] Visa/MC debit or credit card 26.50%
[$3-$5 Convenience Fee] In-store ATM 8.00%

Q16: If a dispensary had these 4 payment choices, which would you use?

[$3 Convenience fee] Visa/MC debit or credit card 6.00%
[$3-$5 Convenience fee] In-store ATM 7.00%
[No convenience fee] Electronic mobile app ACH solution like Hypur or CanPay 24.50%
[No convenience fee] Cash that you bring on you into the dispensary 62.50%

Q17: If a dispensary had these 4 payment options, which would you choose?

[No convenience fee] Cash that you bring on you into the store) 58.50%
[No convenience fee] Visa/MC debit or credit card 27.50%
[No convenience fee} Electronic mobile app ACH solution like Hypur or CanPay 9.00%
[$3-$5 Convenience Fee] In-store ATM 5.00%